Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Book travel services
• Sign up for our newsletter
• Contact our customer service
• Participate in promotions or surveys
• Post reviews or comments

This information may include:

• Name, email address, phone number, and postal address
• Payment information (credit card details, billing address)
• Travel preferences and requirements
• Passport details and other identification information
• Special requests or health information relevant to your travel

2.2 Automatically Collected Information

When you visit our website or use our mobile applications, we may automatically collect certain information about your device and usage patterns, including:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on those pages
• Referring website addresses
• Geographic location

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and managing your travel bookings
• Processing payments and refunds
• Communicating with you about your bookings, account, or inquiries
• Sending you promotional offers and newsletters (if you have opted in)
• Improving our website, products, and services
• Conducting research and analysis
• Preventing fraudulent transactions and monitoring against errors
• Complying with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

• Travel suppliers (airlines, hotels, car rental companies, tour operators, etc.) to fulfill your bookings
• Payment processors to complete your transactions
• Service providers who perform services on our behalf (customer support, marketing, analytics, etc.)
• Business partners with whom we offer co-branded services or promotions
• Legal authorities when required by law or to protect our rights and safety

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. These technologies help us understand how users interact with our website, personalize content, and measure the effectiveness of our marketing campaigns.

You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Withdrawing your consent to our processing of your data
• Requesting a copy of your personal information
• Objecting to the processing of your personal information
• Restricting how we use your personal information
• Data portability

To exercise these rights, please contact us using the information provided in the “Contact Us“ section.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence.

We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Last Updated“ date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@parkvacationintl.com
Phone: +977 9802379330
Address: Putalisadak, Kathmandu, Nepal, 44600